TERMS OF SERVICE
Effective Date: November 19, 2025
Last Updated: November 19, 2025
1. Introduction
Welcome to Nationwide Surplus Recovery Group (“we,” “our,” or “us”). These Terms of Service govern your use of our website, communications, and services related to surplus funds recovery.
By accessing or using our website or services, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.
2. Acceptance of Terms
By using our services, you confirm that:
You are at least 18 years old.
You agree to these Terms of Service.
If you are using our services on behalf of another person or organization, you have the authority to bind them to these terms.
3. Services We Provide
Nationwide Surplus Recovery Group specializes in surplus funds recovery.
Specific service details — including procedures, attorney involvement, and fee structure — may be outlined in separate written agreements between you and our company.
4. User Responsibilities
When using our website or services, you agree to:
Provide accurate, truthful, and complete information.
Use our services for lawful purposes only.
Not engage in fraudulent, misleading, or harmful activity.
Not attempt to disrupt, bypass, or interfere with our systems or communications.
5. SMS Communication
5.1 Opt-In and Consent
By submitting your phone number, you consent to receive SMS/text messages from us regarding service updates, inquiries, confirmations, and related communications.
5.2 Opt-Out
You may opt out at any time by replying “STOP.”
Once processed, you will no longer receive SMS messages unless you re-opt in.
5.3 Message Frequency & Charges
Message frequency may vary based on your interaction with our services.
Standard message and data rates may apply. Contact your carrier for plan details.
5.4 Support
For help, reply “HELP” or contact us directly at 202-321-5846.
5.5 Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.
6. Fees and Payments
Our service operates on a no upfront fee basis unless otherwise stated.
Any fees owed to us will be clearly stated in a separate written agreement and are only collected after successful recovery of surplus funds.
7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website or services, you consent to the practices described in the Privacy Policy.
8. Intellectual Property
All content on our website — including text, images, logos, graphics, layout, and software — is the property of Nationwide Surplus Recovery Group or its licensors.
You may not copy, reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any:
Direct, indirect, incidental, or consequential damages
Losses arising from your use of or inability to use our services
Delayed, failed, or undelivered communications (including SMS messages)
Errors, omissions, or interruptions in service
Unauthorized access to your data or submissions
Your use of our services is at your own risk.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, losses, or expenses — including attorneys’ fees — arising from:
Your violation of these Terms
Your misuse of our services
Your violation of any law or third-party rights
11. Termination
We may suspend or terminate your access to our services at any time, without prior notice, if:
You violate these Terms
You engage in unlawful or harmful behavior
We determine continued access poses a risk
Upon termination, you must stop using our services immediately.
12. Modifications to Terms
We may update or modify these Terms of Service at any time.
Changes will be posted on our website with an updated “Last Updated” date.
Your continued use of our services after modifications constitutes acceptance of the revised terms.
13. Governing Law
These Terms are governed by the laws of North Carolina, United States, without regard to conflict-of-law principles.
14. Contact Information
If you have questions about these Terms of Service, please contact us:
Nationwide Surplus Recovery Group
Support Email: [email protected]
Phone: 202-321-5846
Address: 1235 East Boulevard, C1 #424, Charlotte, NC 28203